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1px 1px rgba(12, 16, 12, .06);--shadow: 0 1px 2px rgba(16, 21, 18, .07), 0 14px 32px rgba(16, 21, 18, .14);--shadow-lg: 0 2px 4px rgba(12, 16, 12, .1), 0 28px 60px rgba(12, 16, 12, .22);--radius: 12px;--radius-sm: 8px;--radius-lg: 18px;--space-xs: 6px;--space-sm: 10px;--space-md: 16px;--space: 20px;--space-lg: 28px;--space-xl: 40px;--font-size-xs: 12px;--font-size-sm: 13px;--font-size-md: 14.5px;--font-size-lg: 17px;--font-size-xl: 22px;--control-height: 42px;--control-height-sm: 34px}@media(prefers-color-scheme:dark){:root{--bg: #12160f;--surface: #191f19;--surface-elevated: #1e251e;--surface-alt: #171d16;--text: #f2f5ee;--muted: #a4b0a1;--border: #2b332a;--border-strong: #3a453a;--accent: #57b57e;--accent-dark: #7fcf9c;--accent-soft: #1c3327;--positive: #57b57e;--positive-soft: #1c3327;--warning: #d9a441;--warning-soft: #3a2f14;--critical: #e07a7a;--critical-soft: #3a1e1e;--info: #6ea5da;--info-soft: #1c2c3a;--neutral: #a3ac9f;--neutral-soft: #232a22;--shadow-sm: 0 1px 2px rgba(0, 0, 0, .4);--shadow: 0 1px 2px rgba(0, 0, 0, .32), 0 14px 32px rgba(0, 0, 0, .42);--shadow-lg: 0 2px 4px rgba(0, 0, 0, .4), 0 28px 60px rgba(0, 0, 0, .55)}}*{box-sizing:border-box}body{margin:0;min-width:320px;background:radial-gradient(circle at 6% -10%,rgba(37,108,68,.07),transparent 32%),radial-gradient(circle at 96% 0%,rgba(37,108,68,.05),transparent 30%),var(--bg);background-attachment:fixed;color:var(--text);font-family:var(--font-body);letter-spacing:0}h1,h2,h3,h4{font-family:var(--font-display);font-weight:700;letter-spacing:-.01em}button,input,select,textarea{font:inherit;color:var(--text)}input:not([type=checkbox]):not([type=radio]),select,textarea{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-sm);padding:6px 10px}input::placeholder,textarea::placeholder{color:var(--muted);opacity:1}a{color:inherit}.auth-screen{min-height:100vh;display:grid;grid-template-columns:minmax(280px,.85fr) 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